Terms and Conditions

You fill all details in the booking forms and then click on Submit or Send button. Once we receive your booking, we will recheck all details and price. Then we will send the invoice back to you. If you agree with this, then you can make payment.

We need 50% deposit for transfer, tours or packages. The outstanding balance can be paid when you arrive Krabi. We accept all major credit cards via PayPal or money transfer via bank account and our bank account details will be stated in the invoice you received.


  • The tours or package price is subject to change without prior notice.
  • If the price quoted is not correct for any reason, our staff will contact you before confirmation.
  • The price quoted in this website is net price and exclusive of vat.
  • Tips/gratuities, baggage or personal insurance, beverages or food not described in the tours description and all other personal purchases are not included. 

Voucher Issue

  • After the payment, we will send you a confirmation or voucher by e-mail or by fax. This voucher has to be printed, as a proof of services purchase, and will be presented to our staffs or our business partners (local suppliers) on the date of tour. All information of the travelers should be correctly given at the time of booking.
  • All requests for modifications/amendments must be sent by email to krabitravelandtours@gmail.com We cannot held any responsibility for any problem that may happen if you don't receive or read carefully your confirmation or voucher.
  • In case you have not received your voucher, you must notify us immediately so that we will be able to resend the voucher to you with no extra charge for sending via email.

Cancellation Fee / Refund
Except otherwise stated, tours or packages or any product cancelled without due notice are subjected to a cancellation fee according to the following scale: 

One day Tours (joined tour) / Private tour (with duration of one day or less)

  • Cancellation more than 15 days before the tours begin: There will be no charge.
  • Cancellation between 8 - 15 days before the tours begin: You will be charged a 50% cancellation fee from tour price.
  • Cancellation within 7 days or less before the tours begin: You will be charged a 100% cancellation fee (no refund).

Package Tour including accommodation

  • Cancellation more than 30 days before the service begins: You will be charged 10% cancellation fee.
  • Cancellation between 16 - 30 days before service begins: You will be charged 20% cancellation fee.
  • Cancellation between 8 - 15 days before the service: You will be charged a 50% cancellation fee (no refund).
  • Cancellation within 7 days or less before the service: You will be charged a 100% cancellation fee (no refund).

Procedure to cancel a booking

  • You must send letter or email to us to confirm the cancellation and then we will send the written acknowledgement letter or confirmation of cancellation to you.
  • Krabi Travel and Tours will not be responsible for any cancellation not received and not confirmed back to you and might debit the relative cancellation or no-show charges.

Ground Handling

If you are travel agents and your office or company is situated in other provinces in Thailand and if you are looking for local tour company to handle and take care of your clients while they are staying in Krabi, we are pleased to be one of your business partners. What you have to do is sending letter or your request to us at krabitravelandtours@gmail.com

Please also attach the following document.

  • The company’s information, such as name, address, contact numbers, email, website, etc.
  • The certificate of company registration
  • TAT License certificate
After receiving all above document, we will then send you the agent contract so that you can start your business and send clients to Krabi. Once the clients arrive in Krabi, we will then take care of them until they leave.


Krabi Travel and Tours is focusing on the cooperation with small and medium size travel agents who have registered in Thailand and also with overseas travel agents. So if you would like us to be one of your local partner in Krabi, please feel free to send the request to our email address at krabitravelandtours@gmail.com

Our services

We arrange transfer for the clients who stay in Krabi and for below destinations as well.

  • Krabi to Phang Nga or from Phang Nga to Krabi
  • Krabi to Khao Lak or from Khao Lak to Krabi
  • Krabi to Phuket or from Phuket to Krabi
  • Krabi to Koh Phi Phi or from Koh Phi Phi to Krabi
  • Krabi to Koh Lanta or from Koh Lanta to Krabi
  • Koh Lanta to Koh Phi Phi or from Koh Phi Phi to Koh Lanta
  • Transfer by public ferry to the islands in the Andaman Sea, such as to Koh Ngai, Koh Mook, Koh Kradan, Koh Lipe, etc.
  • Krabi to Trang or Pakmeng Beach and back
  • Krabi to Khao Sok or from Khoa Sok to Krabi
  • Krabi to Suratthani or from Suratthani to Krabi
  • Experienced tour guides, Thai and English speaking
  • Excursions booking service for your clients

Our Registration

Insurance Policy:

Nowadays, most of the people have bought at least one insurance policy. It would be good if you can also buy Travel Insurance before traveling abroad. This is to guarantee that you and your family will be protected during the trips to anywhere.

For our company, safety is the first priority; therefore, we have bought an additional Group Insurance. The policy covers all of the clients who bought the transfer, tours or packages with us. So you can be sure that you will be protected from any accident that may occur.

Have a nice holiday!

Krabi Travel and Tours

Our Project

Dear guests and visitors,

One of our projects that we really want to do after establish www.KrabiTravelandTours.com is to donate and support children funds and children from many nursery centers in Krabi.

We have visited those nursery centers several times and we found that the children still need support from us. They need some nice cartoon books, book shelf, notebook, drawing book, crayons for example. So if you want to donate or bring those stuffs with you, we are pleased to collect your stuffs and bring them to those nursery schools for donation. Or if you have time, you are welcome to join us for the activity.

It’s true that everyone is now doing only business. But at the same time, we should look back and think what we can do to give some profits or benefits back to the society. Come with us and let’s make a better place for our children.

If you want to send us letter or message, please click on ‘Contact Us’ menu and fill in your email address and your message then click Submit or you can send your message directly to us at our email address: krabitravelandtours@gmail.com

Thank you and hope to see you in Krabi, Thailand.

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